Behavioral Interview Questions are the New Normal. Behavioral interview questions are becoming the thing you should expect when applying for a job. These types of questions help the interviewer in many ways, which cannot happen by simply looking at your resume. Certain questions will allow them to hear how your conversation style is, and how you will … Continue reading Behavioral Interview Questions and Answers
How To Win Customers During Wait Time
Wait Time Can Make Customers Upset, or it Can Be Used to Make an Impact Imagine you are visiting somewhere for the first time and you walk in the lobby to someone 20 feet in front of you chewing gum and waiting for you to get directly in front of them before they will even … Continue reading How To Win Customers During Wait Time
The ONE Customer Service Rule that Wins Customers for Life
Win Customers For Life Any time I hire a new employee onto my team, I ask them to follow one rule. This ask is a simple one. It is easy, and it will empower your team in their day to day interactions with guests of any business. Find a Way to Say Yes That’s it, … Continue reading The ONE Customer Service Rule that Wins Customers for Life